PRIVACY POLICY

WHO WE ARE
At Hazel & Blue, we are committed to maintaining the trust and confidence of visitors to this website and subscribers to the Hazel & Blue newsletter. Your data will not be used in any way apart from how we specifically state it will be used. Please read on to find out why we collect your data, how we use it and how we will not disclose it to others.


VISITORS TO OUR WEBSITE
When you, or anyone else, visits our website www.hazelandbluecandles.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This is for our own marketing purposes to find out which pages are most popular on our website, and to research customer patterns within the website. We do not access any of your personal data using Google and we do not allow Google or anyone else to make an attempt to find out the identities of those visiting our site.
 
If we do want to collect any personal data that identifies you through our website, we will be upfront and honest about this, and will give you the right to opt out at any time of giving us your data, or any personal details whatsoever.


MAILING LISTS
We would like to send you up to date news, offers and information as part of our Hazel & Blue newsletter. We may also want to inform you of any events or new collections that may be of interest to you. To do this, we will need some personal information from you – your email address and your name. We use this data to email you about events we are attending, blogs we have written, workshops we are running, and other related activities that we think may be of interest to you. We may also contact you to check we have your information correct, or to check you are happy still receiving content from us. We will never give, sell, trade or rent any of your data to or with other organisations or businesses.
 
We use a third party provider, Wix Subscriber, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For information around how Wix Subscriber uses your data please see their privacy notice.
 
We will not use the data you give us to subscribe to our monthly newsletter in any other way. It will not be saved on any other system aside from the Wix Subscriber list you signed up for, and we will not transfer it to any other lists unless you allow us to do so.
 
We may occasionally email you to ask you if you are happy remaining on our mailing list – we will always refer to our privacy notice to remind you of your rights, and if you do not want to continue receiving information from you we will remove you from that mailing list.
 
You have the option to unsubscribe at any time to our e-newsletter, either by clicking the unsubscribe link at the bottom of any of our emails, or by emailing hello@hazelandbluecandles.co.uk.
 
Once you have chosen to unsubscribe from our emails, we will delete all data we have on you and it will be removed from our system permanently.


CUSTOMERS
If you have purchased products from Hazel & Blue, we will hold your data for a maximum of 3 years and may from time to time email you with information that we feel you will be interested in, such as new product collections – we believe that we will only contact you if we have a legitimate interest to do so. The information that we send you will only be relevant to the service that you purchased from us, and will not be used in any other form. 


LINKS TO OTHER WEBSITES
We have links within our website to other sites we feel you may have an interest in, or sites we recommend for services. This Privacy Notice does not cover those links and those sites are not governed by this Privacy Notice. If you have questions about how those sites use your data, please check their privacy notice.


ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to access the personal information we hold on you. Email your request to hello@hazelandbluecandles.co.uk and we will respond to your request within 14 days.


HOLDING YOUR DATA
We will hold your data for a maximum of 3 years unless you tell us a) that you would like us to remove it from our system or b) you would like your data to be retained for longer. We will always inform you either way and you will always have a choice as to whether we retain your data or delete it. We will not do anything with your data that you do not consent to.


UPDATES TO PRIVACY NOTICE
We may update this privacy notice from time to time under regular review, and are not under obligation to email you every time we update it. It will always be accessible in the footer of our website www.hazelandbluecandles.co.uk This privacy notice was last updated on the 1st June 2018.


QUESTIONS
If you have any questions regarding this privacy notice please email hello@hazelandbluecandles.co.uk

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©2019 Hazel & Blue Candles   |   Privacy Policy

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